

One Time Password via email to your manager or sponsor.One Time Password via SMS on your mobile.Activation requires an additional authentication step if more than 30 days have passed since your onboarding.įollowing authentication options can be used to activate PingID: You can use multiple devices with PingID. Before the first use, you have to activate PingID on your device. PingID supports you in confirmation of your identity using a mobile device before accessing critical applications.
Sso usa siemens vdo drivers#
For activation use PKISS tool.Įrror may arise from the drivers of the smart card reader or other hardware related issues. If the problem persists, request a new card using FIONA tool.Ĭard content cannot be recognized by card reader or card is not activated. Try to login with your card on another computer to rule out problems with your card reader. Make sure your card is inserted correctly. The card is not recognized in the card reader If the problem persists, request a new card using FIONA tool. If reading takes too long try to login with your card on another computer to rule out problems with your card reader. If the issue arises repeatedly it is recommended to replace the card using FIONA tool. Rebooting your computer might help as well.
Sso usa siemens vdo install#
Install the "PKI Basic Client" from the "Software Center".įor non-Standard (IT managed) client PCs as well as macOS and Linux workstations please order the PKI Basic Client installation package here.Ĭlean the chip and insertcard again. If authentication does not work, please contact the Helpdesk
Sso usa siemens vdo how to#
How to resolve Smart Card authentication issu This will speed up the ticket resolution.

Your client version (Windows, Linux, macOC etc).To speed up the ticket resolution please provide information regarding: In case of issues you can always create a support ticket. If you can log in to any other application (in this case please approach the application owner to grant you access permissions)īelow you can find the information about possible issues with different login methods and the tips to resolve them.If you can log in using any other login method.If you can log in into your Windows PC by credentials.The latter is an indicator that the on-boarding process is completed (it takes up to 5 days) and you should be able to log in

